UXDX Community:Streamlining Service and Accessibility Design for Product Exploration and Workflow Optimization in Enterprises

Accessibility is a lofty goal that can easily slip down the priority list in a busy B2B Saas company. We’d like to share the steps we’re taking toward bringing accessibility into our workflow within cross-functional product teams. In this session we’ll identify the roadblocks we’ve encountered and how we’re working around them to ‘sneak’ accessibility into the way we work, via the path of least resistance.

Service design is a holistic approach that aims to create meaningful and valuable experiences for customers throughout their entire journey with a product or service. By taking a service design approach in the early exploration of products, businesses can stay ahead of the competition and build strong customer loyalty. It fosters a customer-centric mindset within organizations, leading to better product-market fit and enhanced customer satisfaction.

In today's digital age, the importance of secure and efficient login and authentication workflows cannot be overstated. For enterprise and large organizations, these processes can have a significant impact on business decisions and outcomes. By maximizing login and authentication workflows, organizations can streamline operations, improve security, and ultimately drive success.