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UserTesting enables organizations to understand what it’s like to be their customer, with a video-first experience testing platform with a global, opt-in network of contributors. Through UserTesting’s Human Insight Platform anyone in an organization can easily get a vivid, first-person understanding of any experience. With UserTesting, any team can watch real people engage with products, apps, or services. The platform generates video-based Customer Experience Narratives, or CxNs™, typically in less than a day, and often within a few hours. Using machine learning, the platform analyzes and surfaces key moments of insight rapidly and at scale.

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