Leveraging Automation & Rituals To Fuel Growth


Leveraging Automation & Rituals To Fuel Growth

Enabling the Team
UXDX Europe 2019

Today's technology has made it easier than ever to simplify experiences. With the touch of a finger, you can do almost anything. Changing habits, however, is a different story. This conversation will dig into the different ways you can use the power of automation, not only to change customers' behaviour, but the process behind the scenes-how the development of squads can balance KPI and user centricity, as well as lifecycle and service focus, using transparency to fuel product and feature development cycles, OKRs and rituals.

Sudev Balakrishnan

Sudev Balakrishnan, Chief Product Officer,FIS