Russ Drury

Russ Drury

Senior Director, Customer Success

Zeplin

Zeplin

As Zeplin’s Global Senior Director of Solutions and Success, Russ Drury is based in the UK and brings over four years of experience helping customers achieve greater alignment across design and development to deliver world-class user experiences. His background in design tooling and working with design-first customers has given him first-hand experience into the challenges that modern product development teams face. With expertise in hiring, coaching, and leading global customer success teams, his crew at Zeplin has successfully managed over 500+ customers in a wide range of industries, including Amazon, Ticketmaster, Bacardi, Givenchy, and Ericsson. His favorite philosophy? “If you’re offered a seat on a rocket ship, don’t ask what seat. Just get on.”

Past Talks

UXDX EMEA 2023

12 October 2023

Continuous Design
Vision Stage

Product delivery outcomes have become increasingly difficult to achieve in today's complex world. Despite better tools and frameworks, the features delivered often fail to match user expectations. The issue is broader than just releasing on time; we also deliver less due to increased complexity. In short, the stakes for turning designs into products are higher than ever, and getting the design to development workflow right the first time can make or break your business.

Join Russ Drury, Senior Director of Customer Success at Zeplin, and learn why the solution lies in foundational product delivery practises and following the design delivery principles. You'll walk away with tips gleaned from thousands of global organisations like Cloudera, Boots, and Unilever, which you can apply today to:

  • accelerate product delivery outcomes
  • simplify the transition from design to development
  • improve design system usage and product performance
  • and reduce fragmentation in your code base
Russ Drury
Russ Drury

Senior Director, Customer Success

Zeplin

Zeplin