As User Feedback Program Manager at Trimble, Paula is responsible for engaging end users in feature development in all phases of product lifecycle. She is developing user feedback processes within SAFe framework. Her work history includes roles like software release manager and test engineer, and tasks from software development to first line support and documentation, which all bring perspective on seeing the customer as integral part of the product licecycle.
In this discussion, Natalia and Paula discuss teamwork and metrics at Trimble.
Natalia Kaijalainen, Engineering Manager, Trimble
Paula Hellemaa, User Feedback Program Manager, Trimble