As a former 911 Emergency Communications Supervisor, Nathan is skilled in prioritization, managing stress, and removing ambiguity — all skills that translate well to product leadership. His product management style is user-centric and driven by empathy and results. As a leader, he values collaboration, team building, and consensus gathering.
Risk mitigation and feature prioritization to ensure a tight scope are crucial. But how can you guarantee that you are able to stay focused on a changing landscape? By planning to fail.
In this session, you'll learn how to manage risk and control scope by planning for failures, disasters and unwanted outcomes. Prioritization is often quick and allows for fast decisions leading to unplanned and unexpected outcomes. Starting from poor outcomes will empower you to make the right decision for your users.
Additionally you will learn how to address a mindset shift to better prepare for stress, relate to user needs and lead your team during tense builds.