As a Project Manager and UX Researcher working for Testbirds I collaborate and work with a broad range of digital products and development teams. The diversity in my work has allowed me to focus on what is important to a products development and to refine my approach in not only asking users ‘what’ they do but importantly uncovering ‘why’ the behave how they do.
This interactive session will look at how to understand your customers needs by learning their patterns and behaviours. Once you've gotten insights to this, how do you put them into action.
Join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.