My name is Janka and I am a Product Designer based in Kraków. For the past three years I have been working as a designer on a SaaS application. I am a psychologist by education and a designer out of love for complex problems that can’t be easily solved. In my work I do my best to compromise between business requirements, technical limitations and user’s needs which are always at the forefront of my attention.
This interactive session will look at how to understand your customer’s needs by learning their patterns and behaviours. Once you've gotten insights into this, how do you put them into action and get buy-in from your stakeholders?
Giving examples from their own experiences, Andreea and Janina will talk through their best practices and how to get past buy-in using data.
Changing even the smallest of design features on a highly technical mature product that has millions of users can be a huge challenge. In this talk, Janina will share her journey of changing a simple UI component in Codewise's navigation bar, the challenges she encountered and lessons learned for future 'simple' design changes. She will talk about:
- The maturity of Codewise, highlighting its design & technical legacy
- The changes she proposed to the UI design
- The challenges faced, and
- Lessons learned throughout her journey