Ciara has held Product & Design leadership positions at some of the world's most innovative SaaS companies.
As VP of Product Design at Gainsight, Ciara leads the global design organization across Gainsight's products. As Gainsight enters its 10th year in business, Ciara is leading a large initiative to design and implement a modern and intelligent design system across new and legacy products, while innovating on the company's suite of new solutions. Prior to this, she led vision and strategy for Gainsight PX, the Product Experience platform focused on delivering insights, enabling data driven in-app customer engagement, and instantly evaluating ROI of product investments.
At Box, she oversaw the company's portfolio of end user applications, including desktop apps Box Sync and Box Drive, productivity application Box Notes, Box's portfolio of mobile applications, partner integrations, and Box's flagship web application. She also led product and design from pre-revenue to series B at BetterWorks, after a 6 year run at Salesforce. During her time at salesforce, Ciara led visual design of the company and industry's first tablet application, built and led a team of designers to launch the company's sales performance management suite, and pioneered several innovations in the salesforce labs group, leading to recognition as a top inventor at salesforce 2 years in a row with 9 patents granted.
Ciara enjoys travel and the outdoors, and lives in downtown San Francisco with her rescue cat, Wesley.
Everybody wants to have a platform; but what does it actually mean. How do you design the boundaries around the platform, and how do you design your teams around that. Who are the users of the platform? What are the pitfalls? What are the decisions people have to make when separating out from a product? What is the product/UX of the platform?
Moderated by Ciara Peter, join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.
Managing global tech teams is an interesting and growing challenge for companies. We take a look at both Zendesk and Gainsights approach to building global product teams.