I am a community-grown experience and innovation designer.
I employ empathy, user-centered design, and strategic thinking to solve critical problems across the board at a local and global scale.
Business and Design make an awesome marriage: It's impossible to have one without the other.
As a user researcher and designer, my focus is to continually find ways of easing and increasing the pleasantness in product functionality, flow, consistency, and usability.
Buy-in is one of the biggest challenges in any organisation, made harder in a large and mature organisation. But how did a team from Africa's Talking get over this hurdle and rolled out 4+ products this year alone.
In this session, Anne will talk through how she created alignment between UX and engineering that allowed for more efficient processes and better product release times. She will touch on:
- How to adopt your communication style depending on your stakeholders;
- How to document new processes of communication;
- The importance of implementation to ensure overall alignment